Privacy Policy

Assured Cleaning Services(“we”, “us”) is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. This policy explains how we collect, use and safeguard personal information when you use our website at https://www.assuredcleaning.co.nz.

Information we collect

We may collect the following information when you interact with our website:

• Contact form: name, email address, subject and message content.
• Booking: information you provide when booking a free site visit through our Cal.com scheduling tool, including name, contact details, business information and premises address.
• Technical data: basic server logs (such as IP address and browser type) for security and rate limiting.

How we use your information

We use your information to:

• Respond to enquiries submitted via our contact form
• Schedule and manage free site visit bookings
• Provide commercial cleaning quotes and services
• Prevent spam and protect our website

We do not sell your personal information. We only share information with service providers necessary to operate our website (such as email and booking platforms) or where required by law.

Storage and security

Contact form submissions are sent by email to holly@assuredcleaning.co.nz via Resend. Booking data is stored by Cal.com in accordance with their privacy policy. We take reasonable steps to protect your information from unauthorised access, loss or misuse.

Your rights

Under the Privacy Act 2020, you have the right to access and request correction of personal information we hold about you. To make a request, contact us at holly@assuredcleaning.co.nz.

Cookies and analytics

Our website uses minimal technical cookies required for basic functionality. Third-party embeds (such as Cal.com) may set their own cookies. We do not currently use advertising or tracking analytics cookies.

Contact

For privacy-related questions, contact Holly Fisher at holly@assuredcleaning.co.nz or 027 340 7590.